Established in 2017 by Claudia Sin, ChatCampaign began as a customer outreach tools through messaging apps. The idea was originated by her previous startup, a social commerce platform. The users were not willing to download a new mobile app, yet always missed out the shopping community newsletter. There was a gap on customer engagement and therefore the idea of ChatCampaign was born due to the needs of her previous company.
Over the years, ChatCampaign has moved from simple chatbot management platform to a full customer lifecycle management service and provides enterprise service to reputational MNC. Combining with our latest computer vision AI technology, ChatCampaign CRM cater not just messaging apps interaction but also manage and provide real time analysis on video calls interaction.
Other than raising from our angel investor Thomas Ng, and received grants from Hong Kong Science Park, the company bootstrapped and remain break even.
In 2021, the company received a researcher grant from Hong Kong Government to facilitate our frontier R&D on computer vision AI to enable the most cutting edge technology in an application level, which give birth to our first computer vision AI – Socially Aware Machine (SAM) on video call emotion and attention detection.
ChatCampaign teammates working at different cities including Hong Kong, India, Norway and London. The diversity of the team keep on bringing in innovative solutions to our customers.
ChatCampaign office: 26/F, WeWork, Two Harbour Square, 180 Wai Yip Street, Kwun Tong, Hong Kong
Our contact: +852 92429473 (whatsapp) [email protected] (email)